Privacy policy.

VigilLink Privacy Policy

Introductions:

 

VigilLink understands the importance of protecting personal data.  The purpose of this Privacy Policy is to inform how we process your personal data and to advise you to check this Privacy Policy regularly. This policy does not form any contractual relationship between you and us.  Any major changes with be notified via our website.

i) Below are usual consent of contact information occurs and is provided by you:

  • contacting us via a contact form

  • filling in a form on our website

  • requesting content or software (I.E. brochures or drivers)

  • signing up for email communications

  • participating in a survey

  • ordering a product online

  • requesting a product inquiry/RFQ online

  • Requesting for a product sample

  • logging a ticket for technical questions (“eSupport”)

  • asking for service support

  • applying for our certified training program

  • registering our product(s)

  • activating license entitlement(s) for our products

  • registering for an event or webinar

The data collected here are usually the following:  first name, last name, e-mail address, telephone number, address details (street, number, postcode, city, country), the project or the region in which you are interested, your position, your correspondence with VigilLink, your partner types, your market and application segments and other personal and/ or contact details.

ii) Automatically obtained information

When you browse our website, we receive data from cookie providers about your activity on our website such as the time and duration of your visit, the hyperlinks that you clicked which brought you to our website and the hyperlinks on our website which link to other websites, your IP address, the pages you visit, the browser you use, geographical data such as your location and your preferred language.

We do this by using cookies. If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a Cookie and let you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject any Cookies.

Please be aware that if you disable or reject cookies, some features and services offered or present on web services may be slower or may not work or display properly.

We use web analytics tools such as Google Analytics to assist us in understanding how people use web services and related marketing and promotions. You can opt-out of data collection or use by Google Analytics by clicking the following link: https://tools.google.com/dlpage/gaoptout

iii) Information obtained from third parties

Sometimes we also receive your information from affiliated companies or from professional data suppliers.

If you are an end user of a VigilLink product, we may collect your data if a dealer provides your information in the context of promotions or business opportunities.

 

How we Use Personal Data

 

We will process your personal data in connection with the management of our relationship with you/your employer and the provision of our products and services to you/your employer for the following purposes:

  • to provide you/your employer with requested products or services.

  • to respond to your/your employer's messages or posts to us.

  • to provide you/your employer with promotional and marketing materials about our products and services that we think you/your employer may be interested.

  • to manage, develop and improve our product range, services, stores, information technology systems and websites.

  • for monitoring and assessing compliance with law and our policies and standards.

  • to comply with our legal and regulatory obligations and requests anywhere in the world, including reporting to and/or being audited by national and international regulatory bodies.

  • to carry out money laundering, financial and credit checks and for fraud and crime prevention and detection purposes.

  • for administrative purposes in relation to the security of and access to our systems, premises, platforms and websites and applications.

  • to comply with court orders and exercise and/or defend our legal rights.

  • for any other legitimate business purpose; and

  • as otherwise permitted or required by any applicable law or regulation.

 

International Transfers of Personal Data

If you are dealing with us within the European Economic Area ("EEA"), your personal data may be transferred to (including accessed in or stored in) a country or territory outside the EEA, including to countries whose laws may not offer the same level of protection of personal data as are enjoyed within the EEA. We will ensure that any such international transfers are made subject to appropriate or suitable safeguards as legally required within EEA.

 

When we may disclose your personal data

We do not and will not sell, rent out or trade your personal data. We will only disclose your personal data to the following recipients:

  • to our group companies.

  • to companies approved or designated by you.

  • to third parties who process your personal data on our behalf (such as our systems providers including cloud providers);

  • to third parties who process your personal data on their own behalf but through providing you or your employer with a service on our behalf (such as our suppliers);

  • to companies providing services for money laundering checks, credit risk reduction and other fraud and crime prevention purposes and companies providing similar services, including financial institutions, credit reference agencies and regulatory bodies with whom such information is shared.

  • to any third party to whom we assign or novate any of our rights or obligations.

  • to any prospective buyer in the event, we sell any part of our business or assets; and

  • to any government, regulatory agency, enforcement or exchange body or court where we are required to do so by applicable law or regulation or at their request.

 

How we protect your personal data

We are committed to safeguarding and protecting your personal data and will implement and maintain appropriate technical and organizational measures to ensure a level of security appropriate to protect your personal data from accidental or unauthorized destruction, loss, alteration, disclosure or access.

 

Our Special Commitment to Children's Privacy

This website is not intended for anyone under the age of 16. If you are younger than 16, you may not use this website.

 

Your rights in relation to the personal data we collect.

  • If you wish to:

    • update, modify, or delete your personal data, or obtain a copy of your personal data that we hold; or

    • restrict or stop us from using any of your personal data which we hold,

to request this contact us, see contact information below. 

  • In any of the situations listed above, we may request that you prove your identity by providing us with a copy of a valid means of identification in order for us to comply with our security obligations and to prevent unauthorized disclosure of data.

 

California Consumer Privacy Act (CCPA) Rights

The California Consumer Privacy Act (“CCPA”) provides California consumers with specific rights regarding their personal Information (“PI”) If you are a California resident, in addition to section 10, you have the right, under the CCPA, to request:

  • To disclose followings regarding your PI collected in the past 12 months. You can request your information twice in a 12-month period.

    • The categories of PI it has collected about that consumer.

    • The categories of sources from which the PI is collected.

    • The business or commercial purpose for collecting or selling PI.

    • The categories of third parties with whom the business shares PI.

    • The specific pieces of PI it has collected about that consumer.

  • To delete your PI we collected unless we need to keep it for certain reasons. For example, we need your PI to perform a contract between you and us, to comply with our legal obligations and to detect security incidents and protect against illegal activity.

  • To opt-out of the sale of your PI, if we sell it. Regarding this request, please also see “Do not sell my Personal Information” page.

We will not discriminate against a California consumer for exercising any rights under the CCPA.

When you exercise your privacy rights and make a CCPA request. W, we will first confirm that you are a California consumer and authenticate your identity according to the requirement of CCPA. At this confirmation, we may request for additional information for verification purposes via email or regular mail, at your preference. If an authorized agent is being utilized for a request under the CCPA, we will require proof of it’s authority and the identity verification about whom the request is being made.

You can request above these by contacting us as set out in section 14 below.

 

How long we will hold your PERSONAL data for

We will only retain your personal data as long as necessary to fulfill the purpose for which it was collected or to comply with legal, regulatory, or internal policy requirements.

 

 

How you can contact us

If you have any queries about the contents of this Policy or your personal data, or wish to make a request in relation to your personal data, please contact us using the details set out below:

 

Post:

VigilLink, LLC Inc.

1100 Town and Country Rd.

Suite 1250

Orange, CA 92868

Email:info@vigilLink.ocm

Phone number – 949-502-4484

 

 

 

 

 

 

 

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